Privacy Policy

Privacy Policy

Protecting your Privacy

Effective Date: 1 January 2022

At Tibb Doctor, we value your privacy and are committed to protecting the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the information we obtain from our users. By accessing or using the Tibb Doctor website, mobile application, or any related services (collectively, the “Service”), you agree to the terms of this Privacy Policy.

1Information We Collect:

We may collect certain personal information and non-personal information when you use our Service. This includes:

  • Personal Information: We may collect your name, email address, contact number, and any other information you voluntarily provide to us for the purpose of accessing our services.
  • Usage Information: We may collect non-personal information about your use of the Service, such as your device information, IP address, browser type, and operating system. This information helps us analyze trends and enhance the functionality of our Service.

How We Use Your Information:

We use the collected information for the following purposes:

  • Provision of Services: We use your information to provide you with the requested medical advice, consultation, and related services.
  • Communication: We may use your personal information to communicate with you, respond to your inquiries, and provide important updates and service-related announcements.
  • Service Improvement: We analyze the information collected to improve the functionality and effectiveness of our Service. This includes enhancing user experience, diagnosing technical issues, and developing new features.

Information Sharing and Disclosure:

We understand the importance of maintaining the privacy of your information and do not share it with third parties unless necessary for the provision of our services or as required by law.

Data Security:

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission or storage over the Internet is 100% secure, and we cannot guarantee the absolute security of your data.

Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Choices and Rights:

You have the right to access, update, correct, or request the deletion of your personal information. To exercise these rights or for any inquiries regarding your information, please contact us using the information provided below.

Changes to this Privacy Policy:

We may update or modify this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated Privacy Policy on the Service. Your continued use of the Service after the posting of any changes constitutes your acceptance of such changes.